OneDayofaTechnicalWriter.ppt
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1、A Typical Day as a Technical Writer in Shanghai,Check for new emails. First thing in the morning, I check my mailbox for new messages. Most of the new messages are from our corporate office in Austin. We are 14 hours ahead of them, so while we went home the previous day, their day just started. They
2、 were busy resolving and addressing some of the issues we had in Shanghai.,Fix and validate CARs. 修正和验证行动需求过程 CARs, or corrective action requests, are software and documentation bugs that people have found and reported. Some are CARs that I need to fix while others are CARs I need to validate. I go
3、through the CARs to see what the bugs/issues are and what I need to do.,Attend documentation meeting. 参加文件编撰会议 Meet with other technical writers to get status reports on everyones projects as well as receive any announcements and updates on department-wide and company-wide issues.,Attend project mee
4、tings. Meet with the development team to find out project updates, changes and new features, to-do tasks, and issues to resolve.,Meet with developers and content experts. If there are any changes or new features added to the product, I meet individually with the content experts to learn more about t
5、he changes.,Research online. 网上研究 I spend a good deal of time researching because the products I write about are highly technical and require basic engineering concepts and understanding, which I lack.,Install, uninstall, and reinstall software application. 安装,卸载,然后重新安装应用软件 Being a part of the softw
6、are development process means we constantly have to reinstall the software to see the new changes.,Troubleshooting 故障排除. Theres always something that doesnt work the way its suppose to. I spend a good amount of time figuring out what the problem is and reporting the issue/bug to the project owner.,P
7、rovide feedback about software usability 提供关于软件可用性反馈 . Technical writers are the best “Beta users”and “guinea pigs” to experiment with new applications and products. I provide valuable feedback to developers on their products usability.,Meet with lead writer/group manager. Once a week, I meet with m
8、y lead writer and manager to go over the status of my project, report any issues and difficulties I have, and receive suggestions/feedback about my work.,Hold productivity forum meeting举办论坛会议. Everyone shares tips, tricks, and anything useful to improve productivity at work.,Eat lunch. Most of the t
9、ime, I eat with my colleagues at the communal canteen for the whole office park. Sometimes we go out to nearby restaurants for group lunch. Occasionally, we order takeouts and deliveries.,Check project schedule检查项目进度. I work on multiple projects with several deliverables (help files) simultaneously.
10、 Its important to stay on top of the schedule for all the tasks and reviews that need to be accomplished in order to meet project deadline(s).,Write new feature documentation (NFD). 编写新功能文档 New features are documented separately and go through several rounds of review before being integrated into ex
11、isting help.,Go through tutorials to confirm accuracy. 查阅相关手册确保准确性 Its important to go through the tutorials several times to make sure the content is logical, accurate, and that no steps or information are left out.,Send NFDs or documentation for review. Every deliverable goes through several round
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