菲利普莫里斯公司IBM全球服务方法英文.ppt
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1、IBM Confidential,1,Methodology Overview Philip Morris Companies,May 2002,IBM Confidential,2,Many well proven methods form the basis of IBM Global Services Method,Client-Server,Object Technology,Package Implementation,“Method BLUE”,Mobile and Wireless Consulting,IBM Global Services Method,CAD,e-busin
2、ess,AMS,IBM Confidential,3,Method BLUE.,Method BLUE is IBMs business driven approach to selecting and implementing an enterprise packaged solution.,IBM Confidential,4,Agenda,Implementation Success Factors The Value of IBMs Solution Approach Licensing the Method Method Demo,IBM Confidential,5,An inte
3、grated package will impact the people, business processes, and technology of a company,While an integrated package will have a direct impact on the technological,aspects of the company, the package alone does not address the people or,process issues associated with a change of this magnitude. In the
4、se two areas it,is the redesign effort which must address the majority of issues,IBM Confidential,6,Implementation Success - Key Focus Areas,Our experience tells us that achieving harmony of people, processes and technology requires a focus in six key areas:,People,Processes,Technology,IBM Confident
5、ial,7,Business Focus,What quantifiable business gains are expected? What is the Return on Investment (ROI)? How can I measure my ROI? How can I benefit from the business best practices inherent in the application? Which business processes should I allow the package to redesign? Which processes shoul
6、d NOT be redesigned?,IBM Confidential,8,Organization Focus,What will be the impact of this new application on my people? On productivity? How can change be managed? What will be the impact on the organizational structure of my business? Do I need to redesign the organization? What training is requir
7、ed? When? What is the cost? Who are the champions of change?,IBM Confidential,9,Application Focus,Will the function of this application support all the requirements of my business? How do I resolve any gaps? How should the application be configured to best support my business? What reports will be r
8、equired? How do I integrate this application into my current system environment? What data needs to be mapped and converted? What is the best data conversion plan? Cutover plan?,IBM Confidential,10,IT Architecture Focus,What impact will there be on my current IT infrastructure? . . . on my IT produc
9、tion processes? . . . on my IT architecture? What new technologies must I have to support the new application? How much will it cost? Do I have the right technical skills?,IBM Confidential,11,Engagement Focus,What is the best approach for implementation? Shall I do a pilot, then rollout to other sit
10、es? Shall I implement only certain modules first then remaining modules of the application later? How shall I organize my project team? What skills do I need on my team? How much time will it take? How should I organize the work to be done? How can I manage the project changes? Issues? Decisions? Si
11、gn-offs?,IBM Confidential,12,Production/Operations Focus,How will I handle application version upgrades? Can I adequately support and maintain the application environment? Establish help desk skills and organization for newly introduced system Determine new tech skills,IBM Confidential,13,Agenda,Imp
12、lementation Success Factors The Value of IBMs Solution Approach Licensing the Method Method Demo,IBM Confidential,14,The Value of IBMs Solution Approach,Method BLUE:,Addresses the six key focus areas for a complete life-cycle implementation Work-product based for flexibility and ease of use Provides
13、 a roadmap for the work that must be done Provides samples, examples, guidance of work to be completed,IBM Confidential,15,The Value of Our Solution Approach,Method BLUE, along with the skills of your people and our people, addresses the questions that must be answered in the six key focus areas.,Me
14、thod BLUE Focus Areas,The Value of Our Solution Approach,Method BLUE provides a roadmap of the work that must be done.,Method BLUE Phases Rel 4,It is very important for the client and the IBM team to fully understand the current business strategy, the major areas of concern with the current business
15、, the critical processes, readiness for the change and current IT-infrastructure and application portfolio. In the Business Assess Phase we look at all of these and build a Case for Change that validates the need for the business transformation project. We also look at the areas of business transfor
16、mation that the client wishes to address. We then use our business expertise to advise and guide the client in the selection of the best business practices in order to maximize their investment in this transformation initiative. Particular attention is given to the identification and quantification
17、of business benefits that will be achieved by the implementation of the selected package.,The Value of Our Solution Approach,Business Assess Phase,Run,Prepare,Business Assess,Package Assess,Plan,Design,Implement,Manage/Run,The main purpose of the Package Assess Phase is: to select or validate the pa
18、ckage solution that best suits the business requirements defined in the Business Assess Phase. to build upon the business case with costs and benefits.,The Value of Our Solution Approach,Package Assess Phase,Design,Deploy,Configure,Run,Prepare,Design,Business Assess,Package Assess,Plan,Design,Implem
19、ent,Manage/Run,The main purpose of the Plan Phase is: to define the strategies for implementation, testing, training, etc., in order to start the implementation project.,The Value of Our Solution Approach,Plan Phase,Run,Prepare,Business Assess,Package Assess,Plan,Design,Implement,Manage/Run,During t
20、he Design Phase, the final solution, based on the selected or validated package, is designed. Special attention is given to designing all interfaces, package extensions, and data conversion routines. Our solution approach, with its focus on the reuse of assets, can be particularly effective in this
21、and following phases.,Design Phase,The Value of Our Solution Approach,Design,Run,Prepare,Business Assess,Package Assess,Plan,Design,Implement,Manage/Run,It is in the Implement Phase where the package is configured to meet the requirements of the business. Required system interfaces are built, end us
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