最好的唯一的《丰田生产方式》原版.doc
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1、The Toyota Way: 14 Management Principles from the Worlds Greatest Manufacturer by Jeffrey K. Liker McGraw-Hill 2004 (352 pages) ISBN:0071392319 This book explains the management principles and business philosophy behind Toyotas worldwide reputation for quality and reliability. It also shows managers
2、 in every industry how to improve business processes. Table of Contents The Toyota Way 14 Management Principles from the World s Greatest Manufacturer Preface Part One - The World-Class Power of the Toyota Way Ch apt er 1 Ch apt er 2 Ch apt er 3 Ch apt er 4 Ch apt er 5 Ch apt er 6 - The Toyota Way:
3、Using Operational Excellence as a Strategic Weapon - How Toyota Became the World s Best Manufacturer: The Story of the Toyoda Family and the Toyota Production System - The Heart of the Toyota Production System: Eliminating Waste - The 14 Principles of the Toyota Way: An Executive Summary of the Cult
4、ure Behind TPS - The Toyota Way in Action: The No Compromises Development of Lexus - The Toyota Way in Action: New Century, New Fuel, New Design Process Prius Part Two - The Business Principles of the Toyota Way Se cti on I - Long-Term Philosophy Ch apt er 7 Se cti on II Ch apt er 8 Ch apt er 9 Ch a
5、pt er 10 Ch apt er 11 Ch apt er 12 Ch apt er 13 Ch apt er 14 Se cti on III Ch apt er 15 Ch apt er 16 - Principle 1: Base Your Management Decisions on a Long-Term Philosophy, Even at the Expense of Short-Term Financial Goals - The Right Process Will Produce the Right Results - Principle 2: Create Con
6、tinuous Process Flow to Bring Problems to the Surface - Principle 3: Use Pull Systems to Avoid Overproduction - Principle 4: Level Out the Workload (Heijunka ) - Principle 5: Build a Culture of Stopping to Fix Problems, to Get Quality Right the First Time - Principle 6: Standardized Tasks Are the Fo
7、undation for Continuous Improvement and Employee Empowerment - Principle 7: Use Visual Control So No Problems Are Hidden - Principle 8: Use Only Reliable, Thoroughly Tested Technology That Serves Your People and Processes - Add Value to the Organization by Developing Your People and Partners - Princ
8、iple 9: Grow Leaders Who Thoroughly Understand the Work, Live the Philosophy, and Teach It to Others - Principle 10: Develop Exceptional People and Teams Who Follow Your Company s Philosophy Ch apt er 17 Se cti on IV Ch apt er 18 Ch apt er 19 Ch apt er 20 - Principle 11: Respect Your Extended Networ
9、k of Partners and Suppliers by Challenging Them and Helping Them Improve - Continuously Solving Root Problems Drives Organizational Learning - Principle 12: Go and See for Yourself to Thoroughly Understand the Situation (Genchi Genbutsu ) - Principle 13: Make Decisions Slowly by Consensus,Thoroughly
10、 Considering All Options; Implement Rapidly (Nemawashi ) - Principle 14: Become a Learning Organization Through Relentless Reflection (Hansei ) and Continuous Improvement (Kaizen ) Part Three - Applying the Toyota Way in Your Organization Ch apt er 21 Ch apt er 22 - Using the Toyota Way to Transform
11、 Technical and Service Organizations - Build Your Own Lean Learning Enterprise, Borrowing from the Toyota Way Bibliography/Chapter References Recommended for Further Reading Index List of Figures List of Sidebars Back Cover What Can Your Business Learn From Toyota? Double or triple the speed of any
12、business process Build quality into workplace systems Eliminate the huge costs of hidden waste Turn every employee into a quality control inspector With a market capitalization greater than the value of General Motors, Ford, and Chrysler combined, Toyota is also, (by far), the world s most profitabl
13、e automaker. Toyota s well-known secret weapon is Lean production the revolutionary approach to business processes that it invented in the 1950s and has spend decades perfecting. Less well known are the management principles that underlie Lean production, Lean product development, and all of Toyota
14、s business and service processes. Today businesses around the world are attempting to implement Toyota s radical system for speeding up processes, reducing waste, and improving quality. But are they getting beneath the surface of Lean tools and techniques to the real foundation of Toyota s success?
15、The Toyota Way, explains Toyota s unique approach to Lean management the 14 principles that drive Toyota s quality and efficiency-obsessed culture. You ll gain valuable insights that can be applied to any organization and any business process, whether in services or manufacturing. You ll discover ho
16、w the right combination of long-term philosophy, processes, people, and problem solving can transform your organization into a Lean, learning enterprise the Toyota Way. About the Author Jeffrey K. Liker, Ph.D., is Professor of Industrial and Operations Engineering at the University of Michigan, and
17、cofounder and Director of the Japan Technology Management Program and the Lean Manufacturing and Product Development Certificate Program at the university. Winner of four Shingo Prizes for Excellence, Dr. Liker s writings on Toyota have appeared in The Harvard Business Review, Sloan Management Revie
18、w, and other leading publications. Dr. Liker is a principal of Optiprise, a Lean enterprise/supply chain management consulting firm, and was the editor of Becoming Lean: Experiences of U.S. Manufacturers, which won the 1998 Shigeo Shingo prize for excellence in manufacturing research. The Toyota Way
19、 14 Management Principles from the World s Greatest Manufacturer Jeffrey K. Liker McGraw-Hill Copyright 2004 by McGraw-Hill. All rights reserved. Printed in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced
20、or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. 1 2 3 4 5 6 7 8 9 0 AGM/AGM 0 9 8 7 6 5 4 3 ISBN 0-07-139231-9 Editorial and production services provided by CWL Publishing Enterprises, Inc., Madison, WI,
21、. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that neither the author nor the publisher is engaged in rendering legal, accounting, or other professional service. If legal advice or other exp
22、ert assistance is required, the services of a competent professional person should be sought. From a Declaration of Principles jointly adopted by a Committee of the American Bar Association and a Committee of Publishers McGraw-Hill books are available at special quantity discounts to use as premiums
23、 and sales promotions, or for use in corporate training programs. For more information, please write to the Director of Special Sales, McGraw-Hill, Two Penn Plaza, New York, NY 10121-2298. Or contact your local bookstore. This book is printed on recycled, acid-free paper containing a minimum of 50%
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