東莞偉創力QSA(中文版).pdf
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1、FlextronicsFlextronicsFlextronicsFlextronics QualityQualityQualityQuality SystemsSystemsSystemsSystems AuditAuditAuditAudit TheTheTheThe FlextronicsFlextronicsFlextronicsFlextronics QSAQSAQSAQSA SelfSelfSelfSelf AssessmentAssessmentAssessmentAssessment SurveySurveySurveySurvey goalgoalgoalgoal is is
2、 is is thethethethe developmentdevelopmentdevelopmentdevelopment ofof ofof thethethethe site(s)site(s)site(s)site(s) qualityqualityqualityquality systemsystemsystemsystem thatthatthatthat providesprovidesprovidesprovides a a a a baselinebaselinebaselinebaseline andandandand frameworkframeworkframewo
3、rkframework ofof ofof ContinuousContinuousContinuousContinuous ImprovementImprovementImprovementImprovement ProcessProcessProcessProcess ofof ofof sitesitesitesite s s s s OperationsOperationsOperationsOperations SystemSystemSystemSystem thatthatthatthat focusfocusfocusfocus onononon defectdefectdef
4、ectdefect preventionpreventionpreventionprevention andandandand variationsvariationsvariationsvariations reduction.reduction.reduction.reduction. TheTheTheThe purposepurposepurposepurpose ofof ofof thethethethe surveysurveysurveysurvey is is is is totototo improveimproveimproveimprove sitesitesitesi
5、te s s s s OperationOperationOperationOperation SystemsSystemsSystemsSystems capabilitiescapabilitiescapabilitiescapabilities inin inin meetingmeetingmeetingmeeting customercustomercustomercustomer s s s s qualityqualityqualityquality expectation.expectation.expectation.expectation. TheTheTheThe QSA
6、QSAQSAQSA SelfSelfSelfSelf AssessmentAssessmentAssessmentAssessment SurveySurveySurveySurvey followsfollowsfollowsfollows ISOISOISOISO 9000/TS9000/TS9000/TS9000/TS 16949/TL16949/TL16949/TL16949/TL 9000900090009000 guidelinesguidelinesguidelinesguidelines andandandand is is is is intendedintendedinte
7、ndedintended totototo shareshareshareshare BestBestBestBest PracticesPracticesPracticesPractices andandandand cuttingcuttingcuttingcutting downdowndowndown thethethethe learninglearninglearninglearning curvecurvecurvecurve bybybyby leveragingleveragingleveragingleveraging thethethethe strengthenstre
8、ngthenstrengthenstrengthen fromfromfromfrom thosethosethosethose capablecapablecapablecapable sites.sites.sites.sites. The QSA Self Assessment has two sections: 1. 1. 1. 1. Site(s)Site(s)Site(s)Site(s) BusinessBusinessBusinessBusiness Assessment:Assessment:Assessment:Assessment: This information wil
9、l be used to assess site facilities Business System. All information will be considered business confidential within Flextronics. 2. 2. 2. 2. Site(s)Site(s)Site(s)Site(s) SelfSelfSelfSelf AssessmentAssessmentAssessmentAssessment Survey:Survey:Survey:Survey: A Yes/No Questionnaire that is designed to
10、 reflect a comprehensive review of all major Company Quality Systems. The questions were devised and developed as closed questions with every attempt to avoid ambiguity. Because of the closed nature of the questions, there can only be one of two answers to any question, i.e. Yes (1) or No (0). Thus,
11、 the criterion is either fully met or it is not. If the Criterion is met, a score of 1 is obtained. If the Criterion is not met, a score of 0 is obtained. If there is any doubt as to the score to award for any given Criterion, a score of zero shall be awarded by default. Any Criterion that scores 1
12、shall be clearly demonstrated, followed, and be beyond reproach. In the event that the organization clearly meets the intent of the audit question, but does not exactly do what the question asks, a score of 1 shall be given. GeneralGeneralGeneralGeneral BusinessBusinessBusinessBusiness AssessmentAss
13、essmentAssessmentAssessment SITESITESITESITE NAMENAMENAMENAME 機構地址機構地址 SpecialtySpecialtySpecialtySpecialty (Product,(Product,(Product,(Product, Process,Process,Process,Process, Services)Services)Services)Services) 專專 業業 (服務服務,過程過程 ,服務服務) ParentParentParentParent companycompanycompanycompany namenam
14、enamename 母公司 SubsidiarySubsidiarySubsidiarySubsidiary namenamenamename 子公司子公司 OrganizationOrganizationOrganizationOrganization addressaddressaddressaddress 機構地址 VPVPVPVP / / / / GMGMGMGM / / / / PlantPlantPlantPlant ManagerManagerManagerManagerPhone:Email: Mfg.Mfg.Mfg.Mfg. ManagerManagerManagerMana
15、gerPhone:Email: 廠務經理 QualityQualityQualityQuality ManagerManagerManagerManagerPhone:Email: 品保經理品保經理 EngineeringEngineeringEngineeringEngineering ManagerManagerManagerManagerPhone:Email: 工程經理 BusinessBusinessBusinessBusiness InformationInformationInformationInformation 業務信息業務信息 1Years in business 業務開
16、展年數 2Annual sales ($) for the past 3 years 過去三年每年銷售額 3International customers (name) 國際客戶(名字) 4Major customers (name and business %) 主要客戶(名字及其業務量) CertificationsCertificationsCertificationsCertifications 認証認証 5ISO 9000 6QS 9000/TS 16949 7U/L registered (Underwriter Laboratories) 8ISO 14000 Certifica
17、tion 9Other Certifications PersonnelPersonnelPersonnelPersonnel 10Total number of employees 11Employee # in Manufacturing 12Employee # in Quality Assurance 13Number of engineers CommunicationCommunicationCommunicationCommunication 14Schedule Sharing 15E-mail access 16Communicate in English FacilityF
18、acilityFacilityFacility InformationInformationInformationInformation 17Sq. Ft. 18Number of shifts (working hrs/day, days/week) 19Utilization (Capacity) 22Other locations (Name, location, specialty) FlextronicsFlextronicsFlextronicsFlextronics QSAQSAQSAQSA AuditAuditAuditAudit SummarySummarySummarySu
19、mmary CompanyCompanyCompanyCompany : : : : FactoryFactoryFactoryFactory LocationLocationLocationLocation : : : : AuditAuditAuditAudit DateDateDateDate : : : : AuditorAuditorAuditorAuditor : : : : SECTIONSECTIONSECTIONSECTION MaxMaxMaxMax ScoreScoreScoreScore EachEachEachEach SectionSectionSectionSec
20、tion SelfSelfSelfSelf AssessmentAssessmentAssessmentAssessment ScoreScoreScoreScore EachEachEachEach SectionSectionSectionSection ActualActualActualActual % EachEachEachEach SectionSectionSectionSection ActualActualActualActual ScoreScoreScoreScore EachEachEachEach SectionSectionSectionSection Actua
21、lActualActualActual % EachEachEachEach SectionSectionSectionSection GoalGoalGoalGoal % EachEachEachEach SectionSectionSectionSection 1QualityQualityQualityQuality SystemsSystemsSystemsSystems00#DIV/0!#DIV/0!80% 2ContractContractContractContract ReviewReviewReviewReview00#DIV/0!#DIV/0!80% 3DesignDesi
22、gnDesignDesign ControlControlControlControl00#DIV/0!#DIV/0!80% 4DocumentDocumentDocumentDocument ControlControlControlControl01#DIV/0!#DIV/0!80% 5SupplierSupplierSupplierSupplier QualityQualityQualityQuality ControlControlControlControl02#DIV/0!#DIV/0!80% 6ProductProductProductProduct Identification
23、IdentificationIdentificationIdentification 1 1 1 1 Appointment letter or any documented material that describe the appointment of QMR inclusive their R&A. 品質管理代表是否是由最高管理人員任命並授與包獲以下責任與權利 : 5.5.2(a) ensure that the quality management system are established, implemented and maintained. 1 1 1 1 保証品質管理系統
24、以被建立,執行與維持? 5.5.2(b) Reporting to the top management on the performance of the QMS and any need for improvement. 1 1 1 1 向最高管理人員匯報品質管理系統的性能與任何需要改善點 ? 5.5.2(c) ensuring the effective prevention of nonconformity, identify & record quality issues, effectiveness corrective action systems ? 1 1 1 1 保証不良品
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