ASQ-Q9000-1-1994.pdf
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1、ANSVASQC Q9000-1 ADOPTION NOTICE ANSVASQC Q9000-1 , “Quality Management and Quality Assurance Standards- Guidelines for Selection and Use,“ was adopted on 15 September 1994 for use by the Department of Defense (DoD). Proposed changes by DoD activities must be submitted to the DoD Adopting Activity:
2、Office of the Assistant Secretary of the Air Force for 9 Acquisition, Deputy Assistant Secretary for Management Policy and Program Integration, Manufacturing and Quality Division, ATTN: SAF/AQXM, 1060 Air Force Pentagon, Washington, DC 20330-1060. DoD activities may obtain copies of this standard fr
3、om the Standardization Document Order Desk, 700 Robbins Avenue, Building 40, Philadelphia, PA 191 1 1-5094. The private sector and other Government agencies may purchase copies from The American Society for Quality Control, 61 1 East Wisconsin Avenue, Milwaukee, WI 53202. Custodians: Navy - OS Air F
4、orce - 05 Amy - AR Adopting Activity: Air Force - 05 (Project QCIC-0184) AREA QClC DISTRIBUTION STATEMFNT 4: Approved for public release; distribution is unlimited. Copyright American Society for Quality Provided by IHS under license with ASQ Licensee=IHS Employees/1111111001, User=Wing, Bernie Not
5、for Resale, 04/18/2007 10:08:09 MDTNo reproduction or networking permitted without license from IHS -,-,- ASQC Q9000-1 94 = 075750b 0003299 248 D ANSVASQC Q9000-1-1994 AMERICAN NATIONAL STANDARD Quality Management and Quality Assurance Standards-Guidelines for Selection and Use AMERICAN SOCIETY FOR
6、QUALITY CONTROL 611 EAST WISCONSIN AVENUE MILWAUKEE, WISCONSIN 53202 Copyright American Society for Quality Provided by IHS under license with ASQ Licensee=IHS Employees/1111111001, User=Wing, Bernie Not for Resale, 04/18/2007 10:08:09 MDTNo reproduction or networking permitted without license from
7、IHS -,-,- ASQC Q9000-1 9 4 O759506 0001300 89T ANSVASQC Q9000-1-1994 AMERICAN NATIONAL STANDARD Quality Management and Quality Assurance Standards-Guidelines for Selection and Use Prepared by American Society for Quality Control Standards Committee for American National Standards Committee Z- I on Q
8、uality Assurance An American National Standard Approved on August I, 1994 Copyright American Society for Quality Provided by IHS under license with ASQ Licensee=IHS Employees/1111111001, User=Wing, Bernie Not for Resale, 04/18/2007 10:08:09 MDTNo reproduction or networking permitted without license
9、from IHS -,-,- ASQC Q9000-L 94 0759506 OOOL3OL 726 D O 1994 by ASQC Allrightsreserved.Nopartofthisboakmaybereproducedinanyformorbyanymeans,electronic,mechanical,photo- copying, recording, o r otherwise, without the prior written permission o f the publishec ASQC Mission: h c i l i t a t e continuous
10、 impmemat and increase customer satisfaction by i d e n t i f y i n g , communicating, andpromotingtheuseofquality,concepts,andtechnologies,andtheberecognizedughouttheworld as the leading authority on, and champion foc quality. 10987654321 hintedintheunitaistatesofAmerica Printed on acid-free recled
11、 paper Publishedby: ASQC 611 East Wisconsin Avenue Milwaukee, Wisconsin 53202 Copyright American Society for Quality Provided by IHS under license with ASQ Licensee=IHS Employees/1111111001, User=Wing, Bernie Not for Resale, 04/18/2007 10:08:09 MDTNo reproduction or networking permitted without lice
12、nse from IHS -,-,- ASQC Q7000-L 74 0757506 OOOL302 662 Contents Page 1 scape 1 2 Normati= dixence 1 3 D e 6 n i t i m 1 4 principalcmlcep . 2 4.1 Key o b j e c t i v e and responsibilities f i x quality . 2 4.2 Stakehdders and their expectations 2 4.3 Distinguishing between quality-system requiremen
13、ts and product requirements . 3 4.4 Generic product categories 3 4.5 Fdcetsofquality 3 4.6 Conceptofaprocess . 4 4.7 IwvmrkofprPcessesinanarganilation . 5 4.8 Qualitysysteminrelationtothenetworkofpmwsses . 5 4.9 Evaluatingquality systems . 5 5 Rdesofumen tation . 6 5.1 Thevalueofdocumentation . 6 5.
14、2 Documeatation and evaluation of quality systems 6 5 . 3 Documentation as a support f o r quality impmment . 6 5.4 Documeatationand training . 6 6 Quality-systemt 6 7 selectionanduseofIntetistandardsandAmericanstandardsonquality . 7 7.1 General 7 7.2 selectionanduse . 8 7.3 . . g u i d e l i n e s
15、8 7.4 software . 8 7.5 Dependability 8 7.6 Quality amrance: design. development, pmductlon. installation. and servicing . 9 7.8 Qualityasnuance:finalinspection . 9 7.9 Qualitymanagement . 9 7.10 services 9 7.11 Prucewdmaterials . 9 7.12 Quality impmement 10 7.13 Audits . 10 7.14 Auditcm 10 7.15 Mana
16、gingau dits 10 7.16 Quality assutrlnce for measment 10 7.7 Qualityassurance.production.installation. andservicing 9 Copyright American Society for Quality Provided by IHS under license with ASQ Licensee=IHS Employees/1111111001, User=Wing, Bernie Not for Resale, 04/18/2007 10:08:09 MDTNo reproductio
17、n or networking permitted without license from IHS -,-,- ASQC Q9000-L 94 W 0759506 0001303 5T9 W ANWASQC Q9Ooo-1-1994 8 Selection and use of International Standards and American National Standards for external quality assurance . 10 8.1 Generalgu idance . 10 8.2 Selectionof model 11 8.3 Demonstraton
18、 of conformance t o the selected model . 11 8.4 Additional considemions i n contractual situations . 11 Annexes A %ms and defhihns taken from IS0 8402 . 13 B ProductandpmesEajctars . 15 B.l hupose 15 B 2 F a c m . 15 C plolthatis,allthestandardspub- l i s h e d by IS0 IBchnical Committee 176, Qualit
19、y Management and Quality A s s u r a n c e . The i n i t i a l five IS0 9OOO series standards, IS0 9 o O 0 , IS0 9001, IS0 9 0 0 2 , IS0 9003, and IS0 9 0 0 4 , when published in the United States as American National Standards in 1987, were de s t a n d a r d s o n q u a l i t y t a n d q u a l i t
20、 y . 2 NORMATIVE REFERENCE The following standard contains provisions which, throughreferenceinthistext,constitutepwisionsofthis p a r t o f I S O 9 0 0 0 . A t t h e t i m e d p u b l i c a t i o n , t h e e d i t i o n indicatedwasvalid.Allstaradardsaresubjecttorevision, and parties t o agreements
21、 based on ANSI/ASQC Q9000- 1-1994 are encouraged t o inmtigate the possibility of applyingthemostrecenteditionofthestandardindicated below. Members of IEC and IS0 maintain registen of cmntly valid International Standards. IS0 8402 1994, Qualily management and quality assw- ancv0cabulal-y. 3 DEFINITI
22、ONS This revision of ANSUASQC 49000-1-1994, ANSI/ ASQC ml-1994, ANSI/A!3QC 49002-1994, ANSI/ ASQC Q9003-1994, and ANSI/ASQC Q9004-1994 has improvedtheharmonizationafterminoaogy601.ma- tions in the supply chain. Wie 1 s k m the supply-chain termuSedininAmericanNationalStandards. Theusageofalloftheset
23、ermsconbrmswiththeirfr- malde6nitionsinIS08402.The1eminhgdiffin termhologyinlZlMelreflect,inpart,adariretomaintain historical continuity with usage in the 1987 edition of theseAmercanNationalStandanls. InalltheSeAmericanNationalStandards,thegram- matical format o f the guidance or requhements t e x
24、t is addressedtotheatganizathinitsroleasasqplierof products (the third column of “le 1). In the ANSVASQC 49ooO-1-1994 row of Tble 1, the use of “subsupplier“ emphasizes the supply4ain da- tionship of the three organizational units, using the selfdefining term in relation to “suppliet“ Where a p p r
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