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1、BRITISH STANDARD BS 7958:2005 Closed circuit television (CCTV) Management and operation Code of practice ICS 13.310; 13.320; 33.160.40 ? Licensed Copy: London South Bank University, London South Bank University, Fri Dec 08 10:47:58 GMT+00:00 2006, Uncontrolled Copy, (c) BSI BS 7958:2005 This British
2、 Standard was published under the authority of the Standards Policy and Strategy Committee on 21 December 2005 BSI 21 December 2005 First published as BS 7958 December 1999 The following BSI references relate to the work on this British Standard: Committee reference GW/3 Draft for comment 05/3012279
3、2 DC ISBN 0 580 47436 4 Committees responsible for this British Standard The preparation of this British Standard was entrusted to Technical Committee GW/3, Manned security services, upon which the following bodies were represented: Association of British Insurers Association of Chief Police Officer
4、s Association of Security Consultants British Bankers Association British Retail Consortium British Security Industry Association Ex-Police in Industry and Commerce Fire Protection Association Home Office The International Professional Security Association Joint Security Industry Council MD Resoluti
5、on Security Metropolitan Police National Security Inspectorate Royal Mail Security Industry Authority Implementation Unit Security Industry Training Organization Security Systems and Alarms Inspection (SSAIB) Co-opted members Amendments issued since publication Amd. No.DateComments Licensed Copy: Lo
6、ndon South Bank University, London South Bank University, Fri Dec 08 10:47:58 GMT+00:00 2006, Uncontrolled Copy, (c) BSI BS 7958:2005 BSI 21 December 2005 i Contents Page Committees responsibleInside front cover Forewordii Introduction 1 1Scope 1 2Normative references 1 3Terms and definitions 2 4Pri
7、nciples and management of the CCTV scheme 4 5Personnel 9 6CCTV control room 10 7Response 10 8Privacy and disclosure issues 12 9Recorded material management 14 10Documentation 16 Annex A (normative) Staff recruitment and selection 17 Annex B (normative) Contractor responsibilities within BS 7958 19 B
8、ibliography 25 Licensed Copy: London South Bank University, London South Bank University, Fri Dec 08 10:47:58 GMT+00:00 2006, Uncontrolled Copy, (c) BSI BS 7958:2005 ii BSI 21 December 2005 Foreword This British Standard has been prepared by Technical Committee GW/3, Manned security services, and gi
9、ves recommendations for the management and operation of closed-circuit television (CCTV) schemes. It supersedes BS 7958, which is withdrawn. As a code of practice, this British Standard takes the form of guidance and recommendations. It should not be quoted as if it were a specification and particul
10、ar care should be taken to ensure that claims of compliance are not misleading. This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. Compliance with a British Standard does not of itself confer immunity from legal
11、 obligations. Summary of pages This document comprises a front cover, an inside front cover, pages i and ii, pages 1 to 25 and a back cover. The BSI copyright notice displayed in this document indicates when the document was last issued. Licensed Copy: London South Bank University, London South Bank
12、 University, Fri Dec 08 10:47:58 GMT+00:00 2006, Uncontrolled Copy, (c) BSI BS 7958:2005 BSI 21 December 2005 1 Introduction Closed circuit television (CCTV) schemes that process data about a known person are obliged to conform to certain legislation, most importantly the Data Protection Act 1998 (D
13、PA) 1, the Human Rights Act 1998 (HRA) 2 and the Freedom of Information Act 2000 3. This code of practice is designed to supplement that legislation in a model code that ensures fairness, purpose and responsibility. Attention is drawn to the Private Security Industry Act 2001 4, which contains provi
14、sions for regulating the private security industry. A person falling within the definition of providing security industry services under the Private Security Industry Act 2001 4 will be required to be licensed in accordance with that Act. Irrespective of the ownership, this code covers CCTV schemes
15、used in areas where the public would have a “right to visit”. These areas include, but are not limited to: a) a place that is privately owned, but where the public perceive no boundary; b) a place where a public service is offered; c) public footpaths, roads, bridle-ways, etc.; d) educational establ
16、ishments, hospitals; e) sports grounds, supermarkets and housing areas. This British Standard aims to provide recommendations on best practice to assist users in obtaining reliable information that may be used as evidence. Whilst some schemes may not need to meet the DPA 1 criteria, compliance with
17、the code of practice is strongly recommended, particularly where schemes include an element of observation of the public. The clauses on the processing of data within this code of practice are applicable to the storage of recorded images/data from CCTV systems designed to operate normally in observa
18、tion mode, e.g. garages, small shops, private businesses and private transport. 1 Scope This code of practice gives recommendations for the operation and management of CCTV within a controlled environment, where data that may be offered as evidence is received, stored, reviewed or analyzed. For cont
19、rol rooms whose operation falls within the scope of BS 7499 or BS 5979, all of the security requirements, both physical and procedural, of the relevant British Standard remain applicable. This code of practice is applicable to CCTV schemes used in public places: a) areas where the public are encoura
20、ged to enter or have a right to visit, such as town centres, shopping malls, public transport, health, etc.; b) schemes that overlook a public place, such as traffic monitoring schemes; c) private schemes where a camera view includes a partial view of a public place. The code also provides good prac
21、tice for all other CCTV schemes. 2 Normative references The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) ap
22、plies. BS 5979, Code of practice for remote centres receiving signals from security systems. BS 7499, Static guarding and mobile patrol services Code of practice. BS 7858, Security screening of individuals employed in a security environment Code of practice. BIP 0008-1, Code of practice for legal ad
23、missibility and evidential weight of information stored electronically. Licensed Copy: London South Bank University, London South Bank University, Fri Dec 08 10:47:58 GMT+00:00 2006, Uncontrolled Copy, (c) BSI BS 7958:2005 2 BSI 21 December 2005 BIP 0008-2, Code of practice for legal admissibility a
24、nd evidential weight of information communicated electronically. BIP 0008-3, Code of practice for legal admissibility and evidential weight of linking electronic identity to documents. 10 POLICE SCIENTIFIC DEVELOPMENT BRANCH, Digital Imaging Procedure Version 1.0, London: Home Office, 2002.1) 11 HOM
25、E OFFICE SCIENTIFIC DEVELOPMENT BRANCH, UK Police Requirements For Digital CCTV Systems, London: Home Office, 2005.1) 3 Terms and definitions For the purposes of this British Standard, the following terms and definitions apply. 3.1 CCTV control room dedicated area in a building where CCTV data is pr
26、ocessed 3.2 CCTV scheme totality of arrangements for closed circuit television in a locality including, but not limited to, the technological system, staff and operational procedures NOTE A whole system is not limited to equipment sited at one locality. It may include systems that use dial-in dial-o
27、ut, remote transmission or decentralized control. 3.3 observation mode mode of operation of a CCTV system, whereby monitoring is carried out live, the sole objective of which is to observe an operation in real time and not to record, hold in memory, or print the information received 3.4 retrieval sy
28、stem CCTV system having the capability, in any medium, of effectively capturing data that can later be retrieved, viewed or processed 3.5 CCTC system surveillance items comprising camera and associated equipment for monitoring, transmission and controlling purposes 3.6 data all information, includin
29、g that about a person NOTE In CCTV systems, this includes pictures, sound and any other associated, linked or processed information. 3.7 incident activity that raises cause for concern that an offence has been, is being or is about to be, committed, or that an occurrence has taken place warranting s
30、pecific action by an operator 3.8 owner legal person or entity, agency or individual designated as having overall responsibility for the formulation and implementation of the policies, objectives and control of a CCTV scheme NOTE 1 The owner also has responsibility for all statutory responsibilities
31、, including the role of “data controller”, as prescribed by DPA 1998, section 1, subsection 1 1. NOTE 2 The owner may be a partnership, provided it has a formal constitution. 1) This document is available at http:/scienceandresearch.homeoffice.gov.uk/hosdb/. Licensed Copy: London South Bank Universi
32、ty, London South Bank University, Fri Dec 08 10:47:58 GMT+00:00 2006, Uncontrolled Copy, (c) BSI BS 7958:2005 BSI 21 December 2005 3 3.9 manager person or persons designated and trained as having direct responsibility for the implementation of the policies, objectives and methods of control of a CCT
33、V scheme, as defined by the owner of the scheme 3.10 supervisor person specifically designated, trained and authorized by the owner of a scheme to ensure that, at all times, the CCTV scheme is operated in accordance with the code of practice and any procedural instruction issued by the owner or mana
34、ger 3.11 operator person specifically designated and authorized by the owner of a CCTV scheme to carry out the physical operation of controlling that system 3.12 recording material any medium that has the capacity to store data and from which data can later be recalled, irrespective of time 3.13 rec
35、orded material any data recorded on any medium that has the capacity to store data and from which data can later be recalled irrespective of time 3.14 hard copy print paper copy of an image or images that already exist on recorded material 3.15 process where information is related to information or
36、data is obtained, recorded or held, the information or data or carrying out any operation or set of operations on the information or data (DPA definition) 3.16 remote centre location remote from the protected premises, in which the information concerned with the state of one or more alarm systems is
37、 collected either for reporting or for onward transmission 3.17 organization sole or principal provider of manned guarding services to a particular customer 3.18 customer individual or body retaining the services of the organization 3.19 supplier individual or company (and the persons employed, incl
38、uding all levels of subcontractor, by that individual or company) that supplies the organization with equipment, material and/or labour which is used in providing the service to the customer 3.20 controller person designated to monitor control room operations and communications 3.21 takeover transfe
39、r of contractual responsibilities from one organization to another Licensed Copy: London South Bank University, London South Bank University, Fri Dec 08 10:47:58 GMT+00:00 2006, Uncontrolled Copy, (c) BSI BS 7958:2005 4 BSI 21 December 2005 3.22 protected premises part of a building to which protect
40、ion is afforded by an alarm system 3.23 user person authorized by the customer to operate an alarm system 3.24 contractor party contracted by the owner to undertake the day-to-day operation of their CCTV scheme, either utilizing the owners facilities or supplying a full monitoring service 3.25 opera
41、tors log consolidated record, including date and time, for a workstation that also includes details of any events, plus details of activities such as maintenance and use 3.26 temporary systems mobile and remote systems which are part of the main scheme 4 Principles and management of the CCTV scheme
42、4.1 Objectives The objectives of a CCTV scheme should be documented in writing, clearly indicating both valid and excluded uses. Every reasonable effort should be made to ensure that data is accurate and sufficient for the objectives of the scheme, and that it is not held for longer than necessary.
43、Data that is to be destroyed should be destroyed under controlled operation. 4.2 Policy 4.2.1 Introduction The CCTV scheme should have a written policy statement. This statement should identify the owners and detail how they may be contacted. Clearly visible signs should be placed identifying areas
44、where a CCTV scheme is operating. NOTE 1 Attention is drawn to the requirements of the Data Protection Act 1998 1. The objective and scope of any scheme, along with any changes or revisions to the policy, should be defined. NOTE 2 Many CCTV schemes have developed ancillary public information outputs
45、 that do not relate directly to an individual. The extended use of such schemes is aimed at improving public information and confidence and does not compromise non-disclosure. The following are some examples: a) availability of car parking relayed to local radio or the internet; b) traffic congestio
46、n reports, local radio, phone-in or answer service; c) public awareness, crime watch (vulnerable areas monitored actively to allay public concern about safety and enable a swift response to incidents). The scheme should be set up for one or more defined objectives, the data held should be appropriat
47、e for those objectives and the owner should have reasonable cause to hold the data. NOTE 3 Recording sound in a public place where a conversation may be private may not be appropriate. Members of the public, or contracted customers, should be able to obtain certain details of any scheme on request,
48、including: a) the name and official address of the owner of the scheme; b) a contact point; c) the objectives and policy of the scheme; d) how to make a complaint. Licensed Copy: London South Bank University, London South Bank University, Fri Dec 08 10:47:58 GMT+00:00 2006, Uncontrolled Copy, (c) BS
49、I BS 7958:2005 BSI 21 December 2005 5 The following policies should also be included: 1) a complaints policy; 2) a policy relating to the release of information to the public (see 8.2, 8.3 and 8.4); NOTE 4 This policy should provide safeguards relating to both the security and integrity of the scheme, whilst allowing the disclosure of recorded material to third parties, who can show legitimate requirements for obtaining this information. 3) a policy re
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