BS-EN-ISO-IEC-17021-2006.pdf
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1、BRITISH STANDARD BS EN ISO/IEC 17021:2006 Conformity assessment Requirements for bodies providing audit and certification of management systems The European Standard EN ISO/IEC 17021:2006 has the status of a British Standard ICS 03.120.20 ? Licensed Copy: sheffieldun sheffieldun, na, Wed Nov 15 10:4
2、9:40 GMT+00:00 2006, Uncontrolled Copy, (c) BSI BS EN ISO/IEC 17021:2006 This British Standard was published under the authority of the Standards Policy and Strategy Committee on 31 October 2006 BSI 2006 ISBN 0 580 49368 7 National foreword This British Standard was published by BSI. It is the UK im
3、plementation of EN ISO/IEC 17021:2006. It supersedes BS EN 45012:1998 which is withdrawn. The UK participation in its preparation was entrusted to Technical Committee CAS/1, Conformity assessment. A list of organizations represented on CAS/1 can be obtained on request to its secretary. This publicat
4、ion does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. Compliance with a British Standard cannot confer immunity from legal obligations. Amendments issued since publication Amd. No. DateComments Licensed Copy: sheffieldun sheffi
5、eldun, na, Wed Nov 15 10:49:40 GMT+00:00 2006, Uncontrolled Copy, (c) BSI EUROPEAN STANDARD NORME EUROPENNE EUROPISCHE NORM EN ISO/IEC 17021 September 2006 ICS 03.120.20Supersedes EN 45012:1998 English version Conformity assessment - Requirements for bodies providing audit and certification of manag
6、ement systems (ISO/IEC 17021:2006) valuation de la conformit - Exigences pour les organismes procdant laudit et la certification de systmes de management (ISO/IEC 17021:2006) Konformittsbewertung - Anforderungen an Stellen, die Managementsysteme auditieren und zertifizieren (ISO/IEC 17021:2006) This
7、 European Standard was approved by CEN/CENELEC on 14 August 2006. CEN/CENELEC members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliogr
8、aphical references concerning such national standards may be obtained on application to the Central Secretariat or to any CEN/CENELEC member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibili
9、ty of a CEN/CENELEC member into its own language and notified to the Central Secretariat has the same status as the official versions. CEN/CENELEC members are the national standards bodies and national electrotechnical committees, respectively, of Austria, Belgium, Cyprus, Czech Republic, Denmark, E
10、stonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. CEN Management Centre:CENELEC Central Secretariat: rue de Stassart, 36
11、B-1050 Brusselsrue de Stassart, 35 B-1050 Brussels 2006 CEN/CENELECAll rights of exploitation in any form and by any means reserved worldwide for CEN national Members and for CENELEC Members. Ref. No. EN ISO/IEC 17021:2006 E Licensed Copy: sheffieldun sheffieldun, na, Wed Nov 15 10:49:40 GMT+00:00 2
12、006, Uncontrolled Copy, (c) BSI Foreword This document (EN ISO/IEC 17021:2006) has been prepared by CASCO “Committee on conformity assessment“ in collaboration with Technical Committee CEN/CLC/TC 1 “Criteria for conformity assessment bodies“, the secretariat of which is held by SN. This European Sta
13、ndard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by March 2007, and conflicting national standards shall be withdrawn at the latest by March 2007. This document supersedes EN 45012:1998. According to the CEN/CENELEC I
14、nternal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Ne
15、therlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. Endorsement notice The text of ISO/IEC 17021:2006 has been approved by CEN as EN ISO/IEC 17021:2006 without any modifications. EN ISO/IEC 17021:2006 Licensed Copy: sheffieldun sheffieldun
16、, na, Wed Nov 15 10:49:40 GMT+00:00 2006, Uncontrolled Copy, (c) BSI Reference number ISO/IEC 17021:2006(E) INTERNATIONAL STANDARD ISO/IEC 17021 First edition 2006-09-15 Conformity assessment Requirements for bodies providing audit and certification of management systems valuation de la conformit Ex
17、igences pour les organismes procdant laudit et la certification de systmes de management EN ISO/IEC 17021:2006 Licensed Copy: sheffieldun sheffieldun, na, Wed Nov 15 10:49:40 GMT+00:00 2006, Uncontrolled Copy, (c) BSI ii Licensed Copy: sheffieldun sheffieldun, na, Wed Nov 15 10:49:40 GMT+00:00 2006,
18、 Uncontrolled Copy, (c) BSI iii Contents Page Foreword iv Introduction v 1 Scope . 1 2 Normative references. 1 3 Terms and definitions. 1 4 Principles. 2 4.1 General. 2 4.2 Impartiality. 3 4.3 Competence 3 4.4 Responsibility . 3 4.5 Openness. 3 4.6 Confidentiality. 4 4.7 Responsiveness to complaints
19、. 4 5 General requirements. 4 5.1 Legal and contractual matters. 4 5.2 Management of impartiality . 4 5.3 Liability and financing 6 6 Structural requirements. 6 6.1 Organizational structure and top management. 6 6.2 Committee for safeguarding impartiality 6 7 Resource requirements 7 7.1 Competence o
20、f management and personnel. 7 7.2 Personnel involved in the certification activities 7 7.3 Use of individual external auditors and external technical experts 8 7.4 Personnel records 9 7.5 Outsourcing. 9 8 Information requirements 9 8.1 Publicly accessible information 9 8.2 Certification documents. 1
21、0 8.3 Directory of certified clients 10 8.4 Reference to certification and use of marks 10 8.5 Confidentiality. 11 8.6 Information exchange between a certification body and its clients 12 9 Process requirements 13 9.1 General requirements. 13 9.2 Initial audit and certification 15 9.3 Surveillance a
22、ctivities 17 9.4 Recertification. 18 9.5 Special audits 19 9.6 Suspending, withdrawing or reducing the scope of certification . 19 9.7 Appeals 20 9.8 Complaints 20 9.9 Records of applicants and clients 21 10 Management system requirements for certification bodies. 22 10.1 Options 22 10.2 Option 1: M
23、anagement system requirements in accordance with ISO 9001 22 10.3 Option 2: General management system requirements. 23 Bibliography. 26 EN ISO/IEC 17021:2006 Licensed Copy: sheffieldun sheffieldun, na, Wed Nov 15 10:49:40 GMT+00:00 2006, Uncontrolled Copy, (c) BSI iv Foreword ISO (the International
24、Organization for Standardization) and IEC (the International Electrotechnical Commission) form the specialized system for worldwide standardization. National bodies that are members of ISO or IEC participate in the development of International Standards through technical committees established by th
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