ISO-25062-2006.pdf
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1、 Reference number ISO/IEC 25062:2006(E) ISO/IEC 2006 INTERNATIONAL STANDARD ISO/IEC 25062 First edition 2006-04-01 Software engineering Software product Quality Requirements and Evaluation (SQuaRE) Common Industry Format (CIF) for usability test reports Ingnierie du logiciel Exigences de qualit du p
2、roduit logiciel et valuation (SQuaRE) Format commun de lindustrie (CIF) pour les rapports dessai de rentabilit ISO/IEC 25062:2006(E) PDF disclaimer This PDF file may contain embedded typefaces. In accordance with Adobes licensing policy, this file may be printed or viewed but shall not be edited unl
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5、n the unlikely event that a problem relating to it is found, please inform the Central Secretariat at the address given below. ISO/IEC 2006 All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical
6、, including photocopying and microfilm, without permission in writing from either ISO at the address below or ISOs member body in the country of the requester. ISO copyright office Case postale 56 CH-1211 Geneva 20 Tel. + 41 22 749 01 11 Fax + 41 22 749 09 47 E-mail copyrightiso.org Web www.iso.org
7、Published in Switzerland ii ISO/IEC 2006 All rights reserved ISO/IEC 25062:2006(E) ISO/IEC 2006 All rights reserved iii Contents Page Foreword iv Introduction v 1 Scope . 1 2 Conformance. 1 3 Normative references. 2 4 Terms and definitions. 2 5 Report Format . 4 5.1 Title page . 4 5.2 Executive summ
8、ary 4 5.3 Introduction. 5 5.4 Method . 5 5.5 Results. 11 5.6 Appendices 14 Annex A (informative) Checklist . 15 Annex B (informative) Glossary 19 Annex C (informative) Report Template. 23 Annex D (informative) Example 29 Bibliography. 46 ISO/IEC 25062:2006(E) iv ISO/IEC 2006 All rights reserved Fore
9、word ISO (the International Organization for Standardization) and IEC (the International Electrotechnical Commission) form the specialized system for worldwide standardization. National bodies that are members of ISO or IEC participate in the development of International Standards through technical
10、committees established by the respective organization to deal with particular fields of technical activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other international organizations, governmental and non-governmental, in liaison with ISO and IEC, also take part in
11、the work. In the field of information technology, ISO and IEC have established a joint technical committee, ISO/IEC JTC 1. International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2. The main task of the joint technical committee is to prepare Internatio
12、nal Standards. Draft International Standards adopted by the joint technical committee are circulated to national bodies for voting. Publication as an International Standard requires approval by at least 75 % of the national bodies casting a vote. Attention is drawn to the possibility that some of th
13、e elements of this document may be the subject of patent rights. ISO and IEC shall not be held responsible for identifying any or all such patent rights. ISO/IEC 25062 was prepared by Joint Technical Committee ISO/IEC JTC 1, Information technology, Subcommittee SC 7, Software and system engineering.
14、 -,-,- ISO/IEC 25062:2006(E) ISO/IEC 2006 All rights reserved v Introduction Usability of software is a key factor in predicting successful deployment of that software. Software manufacturers subject software to usability testing at various stages in a products development; some companies that purch
15、ase software also test products for usability before making purchasing decisions. Testing often involves (1) subjects who are representative of the target population of users of the software, (2) representative tasks, and (3) measures of efficiency, effectiveness and subjective satisfaction. When th
16、is type of experimental situation exists, the testing is termed summative, i.e., the results can be expressed as statistically meaningful measures of central tendency (e.g. mean or median) and variability (e.g. standard deviation). The Common Industry Format (CIF) for Usability Test Reports is inten
17、ded for use by usability professionals to report the results of summative usability testing. The CIF standardizes the types of information that are captured about testing with users. The level of detail allows the same or another organization to replicate the test procedure. The major variables are
18、user demographics, task descriptions, context of the test, including the equipment used, the environment in which the test is conducted, and the protocol by which the subjects and the test administrator(s) interact, as well as the particular metrics chosen to code the findings of the study. The CIF
19、is intended to replace the proprietary formats employed by companies that perform usability testing, both vendors and purchasers of software. Until now there has been no standard format for reporting usability testing results. Advantages of using a standardized reporting format include (1) a reducti
20、on in training time for usability staff since an individual only needs to learn to use one form regardless of how many companies he works for and (2) enhanced potential for increased communication between vendors and purchasing organizations since readers of CIF-compliant reports will share a common
21、 language and expectations. The purpose of this International Standard is to facilitate incorporation of usability as part of the procurement decision-making process for interactive software products so that it is easier to judge whether a product meets usability goals. Examples of decisions include
22、 purchasing, upgrading and automating. It provides a common format for human factors engineers and usability professionals in supplier companies to report the methods and results of usability tests to customer organizations. Audience The Common Industry Format (CIF) is meant to be used by usability
23、professionals within supplier organizations to generate reports that can be used by customer organizations in the CIF report. The CIF is also meant to be used by customer organizations to verify that a particular report is CIF-compliant. The Usability Test Report itself is intended for two types of
24、readers: Usability professionals in customer organizations who are evaluating both the technical merit of usability tests and the usability of the products; and Other technical professionals and managers who are using the test results to make business decisions. The CIF may also be used within a sin
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