工厂问卷调查.pdf
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1、工厂调查问卷 Factory Survey Questionnaire I. 基本信息 GENERAL INFORMATION 公司名称Company Name 日期 Date 地址 Address 联系人 Contact 电话 Phone 传真 Fax 总经理 GM 顾问 /Consultant 1.客户类型Customer Type 加工 Processing 组装 Assembling 消费品 Consumable 化工 Mechanical 电子 Electronics 汽车零部件Auto Parts 医药 Medical 其他 Others 2.产品 Product _ 雇员人数Nu
2、mber of Employees_ 3.制造类型Manufacturing Type 离散型 Discrete 重复型 Repetitive 4.销售额 Sales Revenue_ II. 技术信息 Basic Information 1.是否有局域网?Do they have a LAN? 是 Yes 否 No 2.是哪种类型的局域网?What is the type of LAN?(列类型供选择)_ 3.是否有数据库,是哪种类型?What database do they use if any? (列类型供选 择)_ 4.是否有电脑,数量多少?How many PCs are they
3、 using now if any? _ 5.是怎样的平台?What kinds of platform? (列类型供选择)_ 6.是否正在使用管理信息系统, 使用情况如何?Are they using a MIS now? How about it? _ 7.是否有财务系统,是什么系统?What financial system are they using now if any?_ 8.有多少工作地点?How many physical sites do they have? _ 9.是否通过ISO9000 认证? Have they passed the certification of
4、 ISO9000? 是 Yes 否 No 10.工厂生产中存在着怎样的困难?What issues in your factory harrass you most?(过于开 放)_ 计划 Plan 1. 您的部门中使用电脑吗?如果是的话,有多少台电脑,什么型号的? Do you use computers in your department? If so, how many and what kind? _ _ 2. 您的工厂中发放正式的生产工作单吗?您是如何操作的?Do you release formal production work orders to the factory? H
5、ow do you do that? _ _ 3. 您是否考虑过库存情况?Have you ever consider the inventory? 是 Yes 否 No 4. 组装的提前期是如何决定的?What s the lead time for assembly? _ _ 5. 你计划制定周期为多久How long is your planning horizon? 季度 Quarterly 每月 Monthly 每周 Weekly 每天 Daily 6. 你凭什么制定计划?What s you planning source? _ 7. 如何决定制造/采购的时机和数量?(你怎么制定计
6、划)How do you decide when to make/purchase and how much?(How do you make plan) _ _ 8. 是否有工厂日历?Do you have factory calendar? 是 Yes 否 No 9. 你所面临的最大问题是什么?你期望利用电脑改进哪些工作?What s your biggest problem? What do you expect the computers to improve your operation? _ _ _ _ 采购 Purchasing 1. 部门职员人数 Total staff in
7、your Dept. _ 采购员人数Number of buyer _ 采购物料数量Number of purchased items_ 采购零件Purchased parts _ 原料 Raw materials _ 在购买过程中您使用电脑吗?多少台,什么型号?Do you use computers in purchasing? How many and what kind? _ _ 您的采购流程是怎样的?What s your purchasing procedure? _ _ 您是否正在使用采购订单进行采购?Do you use formal purchase orders? 是 Ye
8、s 否 No 采购材料时间 times for purchased items 最长 longest _ 最短 Shortest _ 原因 Mean _ 采购零件的频率Frequency of ordering each part_ 您是如何知道订购的时间的?How you know when to place an order?_ _ _ 您是如何知道订购的数量的?How do you decide how much to order? _ _ _ 您是如何判断供货商的价格是否合理的?您有没有固定的供货商?How do you decide on a fair price with vend
9、ors? Do you have approved vendors? _ _ 您购买物料时是否会参考它们过去的价格?Do you purchase items according to the history price records? _ _ 您是否专门为每个供货商和物料订立价格乘子?Do you have price matrix for each vendor and item ? 是 Yes 否 No 您是否会查看供货商以往的表现?Do you assess historical vendor performance? 是 Yes 否 No 您在采购时是否会先查询该物料的库存状况?C
10、an you enquiry the detail of the item s inventory situation when you do purchasing? _ 您在采购中遇到的最大的问题是什么?What are your biggest problems in purchasing? _ _ 库存控制 Inventory Control 员工总数Total staff:_ 仓库数量及种类 Number and kinds of stockrooms_ 仓库是如何安排的? How are the stockrooms organized?_ 您所保留的库存记录是怎样的? What k
11、ind of inventory records do you keep? _ 您是否统计实际盘存?多久统计一次?Do you do physical inventory? How often? _ _ 您是否进行循环盘点。Do you do cycle count? Yes No 物料发放的审批步骤是怎样的?How are material issues authorized? _ 您是否正在使用工作订单和领料单?Do you have formal work orders and pick lists? Yes No 您是否有安全库存?Do you have safety inventor
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