暨南大学《项目管理》chapter 1 introduction to pm modern pm.ppt

管理学院 School of Management,佟瑞 Edward Tong， MPM，MBA,2019/7/1,1,Edward Tong2015 Copyright reserved Jinan University,12,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,An Overview of Project Management 5e.,2019/7/1,Tongrui2010copyright reserved 暨南大学,3,选用教材 (Selected textbook),项目管理教程 Project management （第五版）( 5 edition) 双语教学版 人民邮电出版社，2012 年,这本教材不错！ 从当当网订购吧。,Chapter 1,Modern Project management,2019/7/1,4,Edward Tong2015 Copyright reserved Jinan University,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,5,Learning Goals,Upon the successful completion of this course, you will be able to: Understand how projects and project management relate to the various functions of an organizational “enterprise”; Assess project feasibility and project plan completeness, procedures, and techniques; Apply basic project management concepts to business situations, including the “project life cycle”. Have a holistic view about how projects contribute to the strategic goals of the organization.,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,6,Assignments, Final Exam and Grading,Group Assignment 20 points Project plan Individual Assignment 20 points Class participation - 10 points Final Exam 50 points Total 100 points,是这样啊！,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,7,Group Assignment,Develop a detailed project plan. This project plan should be representative of those in use in actual projects in business environments. You may pick a project of your own, using an actual or created situation. Your plan must include the core elements listed below, using conventional formats:,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,8,Group Assignment,Assumptions used when developing the plan; A definition of the problem to be solved by the project; A summary of the overall goal and mission of the project; The strategic approach to be taken in accomplishing the project; A statement of the scope of the project; The specific cost, schedule and performance objectives of the project;,我和张朝阳的差距其实就是英语沟通能力，尤其是不会用英文写作,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,9,A description of how project customer needs will be addressed in the project; A summary of any contractual requirements; Project exit (completion) criteria; A project Work Breakdown Structure (WBS) to at least level 3; A Master Project Schedule and task schedules as appropriate, including identification of key activities on the critical path; Identification of any specific project risk areas and associated risk mitigation plans.,Group Assignment,项目计划书写作当然不是靠一个人喽，要依靠团队。,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,10,Group Assignment,For group assignment you will create a detailed Work Breakdown Structure (WBS) for a project of your choice. The WBS should include an element dictionary that describes each element at least to level three. Your WBS project may involve any one of the following project types:,Thank you much ! PM teacher,How to finish PM assignment?,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,11,Grading Criteria for Individual Assignments,瞧我长得多标准，帅呆了，酷毙了，简直无法比喻了！,How about me?,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,12,Overview of Project Management,TIME,COST,PERFORMANCE/TECHNOLOGY,RESOURCES,学了项目管理，这张图一定要知道！,难道演小品也要懂项目管理？,那你说呢？ 我拍电影就要学项目管理。,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,13,The Three-Legged Stool,Project manager,Line management,Management,Senior management,(I.e. Sponsor),2019/7/1,Edward Tong2015 Copyright reserved Jinan University,14,Maturity in Project management is like a three-lagged stool,THE LEGS REPRESENT THE: Project Manager Line Manager(s) Executive Management (i.e. Project Sponsor) ， Maturity cannot exist without stability,再好的本子，没有投资人，也没戏！,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,15,TOP OF THE THREE - LEGGED STOOL,ORGANIZATIONAL STRUCTURE,ORGANIZATIONAL BEHAVIOR,TOOLS & TECHNIQUES,我没有学过项目管理，也一样会导戏，看来项目经理是天生的了哦。,计划没有变化快，我拍戏从来不用什么工具，都在脑子里。,但本山沟通能力还是很强的。,Projects, project management,All of mankind s greatest accomplishments- from building the great pyramids to discovering a cure for polio to putting a man on the moon- began as a project.,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,16,Project approach,The Project approach has long been the style of doing business in the construction industry, U.S. Department of Defense contracts and Hollywood as well as big consulting firms.,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,17,Modern project management skills and techniques,Project management is not limited to the private sector, Project management is also a vehicle for doing good deeds and solving social problems.,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,18,Project management institute (PMI),Rapid expansion of PMI,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,19,Project management is not a title but a critical job requirement.,They are not project managers but they are doing projects everyday.,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,20,121,What is a Project?,Project Defined A complex, nonroutine, one-time effort limited by time, budget, resources, and performance specifications designed to meet customer needs. Major Characteristics of a Project Has an established objective. Has a defined life span with a beginning and an end. Requires across-the-organizational participation. Involves doing something never been done before. Has specific time, cost, and performance requirements.,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,All of following events represent projects,Superbowl half-time show scores a touchdown Citywide WiFi system set to go live 1000 acre wind Farm turns on the juice Apples new i-Phone hits the market City receives stimulus funds to expand light rail system,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,22,123,Programs versus Projects,Program Defined A series of coordinated, related, multiple projects that continue over an extended time and are intended to achieve a goal. A higher level group of projects targeted at a common goal. Example: Project: completion of a required course in project management. Program: completion of all courses required for a business major. , MBA PROGRAM,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,124,TABLE 1.1,Routine, Repetitive Work Taking class notes Daily entering sales receipts into the accounting ledger Responding to a supply-chain request Practicing scales on the piano Routine manufacture of an Apple iPod Attaching tags on a manufactured product,Projects Writing a term paper Setting up a sales kiosk for a professional accounting meeting Developing a supply-chain information system Writing a new piano piece Designing an iPod that is approximately 2 X 4 inches, interfaces with PC, and stores 10,000 songs Wire-tag projects for GE and Wal-Mart,Routine, Repetitive work & Projects,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,125,FIGURE 1.1,Project life cycle,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,126,The Challenge of Project Manager,The Project Manager Manages temporary, non-repetitive activities and frequently acts independently of the formal organization. Marshals resources for the project. Is linked directly to the customer interface. Provides direction, coordination, and integration to the project team. Is responsible for performance and success of the project. Must induce the right people at the right time to address the right issues and make the right decisions.,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,127,The Importance of Project Management,Factors leading to the increased use of project management: Compression of the product life cycle Knowledge explosion Triple bottom line (planet, people, profit) Corporate downsizing Increased customer focus Small projects represent big problems,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,128,Benefits of an Integrative Approach to Project Management,Integration (or centralization) of project management provides senior management with: An overview of all project management activities A big picture of how organizational resources are used A risk assessment of their portfolio of projects A rough metric of the firms improvement in managing projects relative to others in the industry Linkages of senior management with actual project execution management,Edward Tong2015 Copyright reserved Jinan University,2019/7/1,129,Integrated Project Management Systems,Problems resulting from the use of piecemeal project management systems: Do not tie together the overall strategies of the firm. Fail to prioritize selection of projects by their importance of their contribution to the firm. Are not integrated throughout the project life cycle. Do not match project planning and controls with organizational culture to make appropriate adjustments in support of project endeavors.,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,130,FIGURE 1.2,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,Integrated management of projects,131,Major Functions of Portfolio Management,Oversee project selection. Monitor aggregate resource levels and skills. Encourage use of best practices. Balance projects in the portfolio in order to represent a risk level appropriate to the organization. Improve communication among all stakeholders. Create a total organization perspective that goes beyond silo thinking. Improve overall management of projects over time.,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,132,FIGURE 1.3,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,The Technical and Sociocultural Dimensions of the Project Management Process,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,33,1. The advent of project management has been most profound in c A. Automobile manufacturing B. Construction C. Information technology D. The U.S. Department of Defense E. Film making,1,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,34,A professional organization for project management specialists is the a A. PMI B. AMA C. MIS D. IPM E. PMBOK,2,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,35,3. Which of the following is not considered to be a characteristic of a project? d A. An established objective B. A clear beginning and end C. Complex tasks D. Only for internal use E. Never been done before,3,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,36,4. Which of the following activities is not considered a project? d A. Developing a new software program B. Designing a space station C. Preparing the site for the Olympic Games D. Production of automobile tires E. Developing a new advertising program,4,5,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,37,From among the following activities, which is the best example of a project? c A. Processing insurance claims B. Producing automobiles C. Writing a term paper D. Completing a college degree E. All of these are good examples of projects,6,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,38,Which of the following constraints is not typically found in managing projects? b A. Time B. People C. Cost D. Performance E. Both B and D are not typical constraints,7,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,39,Which of the following choices is not one of the stages of a project life cycle? a A. Conceptualizing B. Defining C. Planning D. Executing E. Delivering,8,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,40,In which of the following stages are project objectives established, teams formed, and major responsibilities assigned? b A. Conceptualizing B. Defining C. Planning D. Executing E. Delivering,9,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,41,In which of the following stages is a major portion of the physical and mental project work performed? d A. Conceptualizing B. Defining C. Planning D. Executing E. Delivering,10,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,42,In which of the following stages are you more likely to find status reports, many changes, and the creation of forecasts? d A. Conceptualizing B. Defining C. Planning D. Executing E. Delivering,11,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,43,Which of the following characteristics is not typical of a project manager? b A. Managing a temporary activity B. Possesses in-depth technical knowledge C. Managing a non-repetitive activity D. Manages independently of the formal organization E. Provides a direct link to the customer,12,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,44,Which of the following choices is not one of the driving forces behind the increasing demand for project management? d A. Compression of the product life cycle B. Knowledge explosion C. Development of third world and closed economies D. More emphasis on the product and less on the customer E. Corporate downsizing,13,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,45,Which of the following statements is true? d A. Project management is becoming a standard way of doing business B. Project management is increasingly contributing to achieving organizational strategies C. Project management is being used at a consistent percentage of a firm's efforts D. Both A and B are true E. A, B, and C are all true,14,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,46,Project management is ideally suited for a business environment requiring all of the following except e A. Accountability B. Flexibility C. Innovation D. Speed E. Repeatability,15,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,47,Which of the following is the number one characteristic that is looked for in management candidates? b A. Overall intelligence B. Works well with others C. Experience D. Past successes E. Good references,16,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,48,A common rule of thumb in the world of high-tech product development is that a six-month project delay can result in a loss of product revenue share of _ percent. The waste on failed projects and cost overruns is estimated in the neighborhood of c A. 10 B. 20 C. 33 D. 45 E. 50,17,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,49,The waste on failed projects and cost overruns is estimated in the neighborhood of b A. Under $100 Million B. Over $150 Billon C. Under $10 Billion D. Between $90-$100 Billion E. Between $125-$135 Billion,18,2019/7/1,Edward Tong2015 Copyright reserved Jinan University,50,Which of the following is the first step in developing a set of strategies designed to