1、在结亲连心活动深化干部直接联系和服务群众工作动员会议上的表态发言各位领导，同志们：开展“结亲连心”活动、深化干部直接联系和服务群众工作，是市委践行党的群众路线，转变干部作风、密切干群关系的重大举措，对于推动经济发展、促进社会和谐必将起到积极作用。作为市政府职能部门，市住建委将带着对全市人民的深厚感情和对党的事业高度负责的态度，进一步深化认识，强化措施，以一流的精神状态、一流的工作标准、一流的工作实绩，扎实开展好这项工作，向市委、市政府和联系服务群众交一份合格的答卷。一是尽快融入群众，确保感情零距离。我们将动员全体干部职工在第一时间走出机关、走入农村、走进农户，主动与联系群众结亲戚、交朋友，在感
2、情上亲近、行动上融入，与群众打成一片。工作中，集中发放一批联系卡，将干部信息和联系方式提供给联系群众，方便群众反映问题、提出诉求；集中组织一次大走访，深入农户家中、深入田间地头，与联系群众同吃同住同劳动，增进与联系群众的感情。二是认真倾听民意，确保沟通零障碍。我们将建立定期联系群众制度，每月固定时间组织干部走访联系户，与群众拉家常，广泛听取群众意见，及时掌握基层动态和群众意愿，确保对联系户“四必知”，即：电话住址必知、家庭情况必知、实际困难必知、诉求期盼必知。建立民意征集制度，一方面，在城乡建设或推进重大工程项目时，及时进村入户，掌握社情民意，保证群众的知情权、参与权和监督权；另一方面，立足机
3、关职能，向群众求计问策，每名联系干部每年至少总结提炼一条基层群众创新创造的鲜活经验和做法，用以指导实践、推动工作。三是热心解决难题，确保服务全覆盖。坚持把为民办实事作为联系服务群众的重要内容，切实解决群众最关心、最直接、最现实的利益问题。我们将制定民情台帐，每月汇总、梳理一次，对群众反映的合理诉求，定人、定责、定时办理。对联系的困难群众，帮助他们理清发展思路，选好发展项目，掌握实用技术；对因残、因病、因灾、因缺乏劳动力造成困难的群众，及时提供生活帮助和资金帮扶。要求干部对所联系的困难群众做到“三必访”，即重大节日必访、重大变故必访、重大疾病必访，及时掌握联系困难群体动态，协调村居干部，有针对性
4、地做好经常性、日常性的帮扶工作。同时，结合部门职责，在农村社区建设、危房改造、外出劳务、建筑农民工培训等方面出台政策，提供扶持；深入开展城乡环境综合整治活动，大力实施“四项工程”，帮助群众解决用气、治污、取暖、环卫保洁等实际困难，提高“五化”水平，促进农村环境的大改善、生活水平的大提高。四是倾心化解矛盾，构建和谐新局面。借助直接联系服务群众的机会，准确掌握影响社会稳定最突出的矛盾和问题，逐一分析整理，逐一研究化解。积极参与社会矛盾“大调解”工作，配合当地党委、政府积极回应群众的利益诉求，做好群众的思想疏导工作。对存在信访问题的群众，做好思想工作，引导他们理性合法地表达诉求；对有其他特殊困难的群
5、众，协调各方面给予支持；对有影响力的群众引导其发挥积极正面影响，确保涉及联系户的矛盾及时化解、困难及时缓解。同时，充分发挥12319热线、主任信箱等平台作用，积极受理、及时办理群众反映的热点难点问题，为构建和谐稳定的新局面发挥积极作用。谢谢大家！QcWA3PtGZ7R4I30kA1DkaGhn3XtKknBYCUDxqA7FHYi2CHhI92tgKQcWA3PtGshLs50cLmTWN60eo8Wgqv7XAv2OHUm32WGeaUwYDIAWGMeR4I30kA1DkaGhn3XtKknBYCUDxqA7FHYi2CHhI92tgKQcWA3PtGZ7R4I30kA1DkaGtgKQc
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