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1、-范文最新推荐- 采购英文简历范文 Name: Happy Nationality: China (Mainland) Current Place: Guangzhou Height/Weight: 170 cm76 kg Marital Status: Single Age: 32 years Career Objective Application type: Jobseeker Preferred job title: Purchasing manager/supervisor: Purchasing Supervisor 、 others: 、 others: Working life
2、: 9 Title: No title Job type: Full time Expected Start date: In three days Expected salary: ¥5,000-¥8,000 Preferred working place: Guangzhou Foshan Dongguan Work experience Companys name: Enterprise nature: Soly foreign funded enterprisesIndustry: Mechnical & elecrical equipment/electrical power
3、/power Job Title: Purchasing Supervisor Job description: 1.Ensure materials delevery on time.2.Meet companys inventory target and ensure companys cost target.3.Suppliers management.4.Be responsible for monitoring environmental elements of materials. Reasons for leaving: Company relocation Companys n
4、ame: Guangzhou Anda Bearing Co., Ltd.Begin and end date: 2002-09-2004-11 Enterprise nature: Private enterprisesIndustry: Machine building & equipment Job Title: Purchasing Supervisor Job description: l.Arranged day-to-day work to staff members in our department and assessed theirs achievements.2
5、.Maintain smooth operation of assembly line.3.Develop new suppliers and negotiation purchasing contracts and raw materiel price.4.Suppier election , evaluation and audit.5.Maintain good relationship with corporation partners.6.Ensure companys cost target. Reasons for leaving: To seek better developm
6、ent Companys name: Guangzhou Junxing Auto Parts Co., Ltd.Begin and end date: 2000-08-2002-08 Enterprise nature: Industry: Job Title: Buyer/Purchasing Specialist/ Job description: 1.Be responsible for monitoring raw materials & indrect material sourcing plan.2.Meet companys inventory target.3.Clo
7、sely monitor order status to ensure on-time product delivery.4.Ensure all orders from commercial team are timely and accurately placed.5.Identify and assess new suppliers.6.Establish supplier contract and monitor performance of contracts. Reasons for leaving: To seek better development Educational B
8、ackground Name of School: Changan University Highest Degree: Bachelor Date of Graduation: 2000-07-01 Name of Major 1: Automobil engineering Name of Major 2: Education experience: Start date End date Education organization Majors Certificate Certificate No 1996-09 2000-07 Changan University Automobil
9、 engneering Diploma Language Ability Foreign Language: English Level: good Chinese level: good Cantonese Level: average Relevant skills and abilities 9 years experiences of PCM. Self-recommendation letter Aggressive, independent and be able to work under a dynamic environment . Have coordination ski
10、lls, teamwork spirit. Studious nature and dedication are my greatest strengths. Mr. Charmond Tsang C.L. MBA, BEng, MIEEE-mail: *PROFILE10+ yrs Call Center veteran; China experience, Guru in Business Operations and Sales & MarketingA self-motivated and dynamic senior executive with 19-year of reg
11、ional management and international experience. Extensive experience working with Call Center/Telecom/CRM services and outsourcing in the Telecom/Finance/IT arenas.Experienced in contract management, business development, and operations consulting. Held various senior positions in business developmen
12、t, sales & marketing and operations in CRM outsourcing service provider, ISP, Telcos, equipment vendor and billing system vender.PROFESSIONAL EDUCATIONMaster of Business Administration (MBA) 1991 - 1994- Hendon Business School, University of Middlesex, London, UKBEng (1st Class Honour) in Electr
13、onics Engineering 1987 - 1989- University of Middlesex, London, UK- Awarded The Institution Prize by the Council of IEEEMPLOYMENT HISTORYShanghai VavoTelecom Co. Ltd. (Shanghai, PRC) (a local partner of PCCW Teleservices Ltd.)Vice PresidentAchievements and Responsibilities Built and led the develope
14、d of a new telecom Value Added Services business unit. Launched a new Telecom VAS service in Shanghai. Established effective sales and service channels. Evaluated and managed business partners such as major telecom operators and equipment vendors in China. Ensured service delivery according to SOW a
15、nd contracts.Act as the Technical Director, performed vendor evaluation and on-going improvement on the IN and SSP platforms. Ensured the business processes meet varies service KPIs and budgets, such as service provision lead time, customer satisfaction index, billing accuracy and quality index.Nuvi
16、go Corporation Sdn. Bhd., Malaysia 3/03 to 4/04General ManagerAchievements and Responsibilities Developed new business opportunities with major telecom clients in Malaysia, focusing in Call Center/Telecom/CRM and IT outsourcing and consulting services.Worked with local SI partners to jointly develop
17、 solutions and managed major clients’ relationship on an executive level.Delivered CRM consultation project for an insurance company to enhance their customer servicing effectiveness and efficiency.PCCW, HK 8/02 to 2/03Assistant Vice President – Business DevelopmentAchievements and Respo
18、nsibilitiesAssumed the role of Operations Head, managed the operations and delivered the KPIs of the Malaysia call center team.Adopted the Balanced Scorecard framework, improved the first contact resolution by 10% and improved productivity by 15% while maintained the operating budgets. Built and dev
19、eloped new customer in the Telecom/IT sectors across Asia Pacific region covering mainland China, Taiwan, Hong Kong, Singapore and Malaysia. Led project teams and sales consultants to deliver professional consultation to major Telecom clients.Managed major clients’ relationship on a senior lev
20、el; identify potential business opportunities and partnership arrangement.Secured major contracts with blue chip clients on large scale IT/CRM outsourcing services.Major Projects ReferenceA Major Mobile Operator in Malaysia - Successfully won a multi-million operations consultation contract of a 200
21、+ seats call center facilities. A Major Telco in Malaysia - Provided business consultation of its Call Center rationalization and consolidation project with over 1,000 seats and multiple locations. A Leading Mobile Operator in Malaysia - Provided marketing and business consultation to the formulatio
22、n of its loyalty program strategy. Senior Call Center ManagerAchievements and ResponsibilitiesLed a team of 30 professional sales and service consultants to achieve company KPI and sales target. Increased the productivity of the call center by 30%. Doubled the call center call handling capacity with
23、 53% increased in resources.Managed 3rd channel partners such as telemarketers and direct sales to promote ISP services to targeted consumer market.Developed sales strategies across direct sales/telesales/channel sales partners for internet services.Fully responsible for the implementation, manageme
24、nt and operations of the multi-media CRM call center to achieve company’s sales targets.Built and trained up the telemarketing skills of the in-house sales consultants. Perform on-going coaching, motivation and training to enhance the selling skills of the subordinates.Led the development and
25、formulation of the company’s CRM initiatives. IImplemented multi-media CRM projects in the Contract Center environment to achieve company sales and services objectives.PCCW Teleservices, HK 1/98 to 5/01Call Center Outsourcing BU - Head of Sales & MarketingAchievements and ResponsibilitiesF
26、ull P&L responsibility of the business unit. Led a team of professional Sales Managers and Marketing Managers to meet $140million annual revenues target.Built from scratch and gained 30% market share in telemarketing service in the insurance sector.Won and implemented a major CRM/IT outsourcing
27、project from a major global bank – First of this kind in the HK market.Responsible for the management of the Product Marketing team. Development of marketing strategies. Determined market position and drove the implementation of various marketing tactics to achieve the marketing objectives.An
28、active company spokesman, a guest speaker at international conferences and was interviewed by major newspapers in HK.Major Projects ReferenceA Global Banking Group in HKSuccessfully won and launched a multi-million CRM contract for a global banking group in HK.Sold to the Head of the banking group;
29、applied innovative consultative selling skills to identify and overcome major road blocks.Take up the role of a project director; overseeing the implementation from pre-sales to operations. Pro-sell account servicing and managed the client’s expectations on operational performances on an on-go
30、ing basis.Major IPO projects in HK Successfully won large scale CRM contracts for handling IPO for a major blue chip company and the HK government.Applied innovative selling skill, prepared sales strategic to win the contract from a competitive tender.Positively contributed to the profit margin of t
31、he company. A Major Bank from the UKSuccessfully sold and won a multi-million contract for a regional B2B internet exchange portal support center. Positively contributed to the company profit margin.A Leading Mobile Phone ManufacturerWon a long term customer care CRM project from a competitive tende
32、rNegotiated the contract with the head of the client; assessed client’s requirement and developed a win-win situation for both companies.Wharf T&T Limited, HK 12/95 to 1/98(formerly known as New T&T Hong Kong Limited)Call Center Product Manager - Commercial Operations DivisionResponsib
33、le for the development of Nortel Switching services. Pre-sales and pro-sell support to call center customers.Explored business opportunities to enhance the Call Center services with CTI functionality.Held and orgainsed the first Centrex based Call Center seminar in HK. Senior Solution Consultant - S
34、ales & Marketing Division Advised and assisted Product Marketing in the development of Centrex services. Evaluated CPE based ACD and IVR products.Built relationship with IVR and computer vendors to prepare for integrated CTI development. Responsible for developing and designing various customise
35、d call center applications.Coordinated with sales team to make formal presentations to the customers’ senior management. Assisted Sales to prepare special pricing scheme for non-standard services.Developed proposals and special bids for large-scale telecom projects. Collaborated with internal
36、parties and clients to resolve outstanding bids and project issues.PREVIOUS EMPLOYMENTConvergys, UK (formerly known as Cincinnati Bell Information System - CBIS) 2/95 to 11/95AnalystNortelNetworks, UK (formerly known as Bell-Northern Research) 2/90 to 1/95Software Engineer – DMS productPCCW, H
37、K (formerly known as Hong Kong Telecom Ltd) 6/83 to 8/87Senior Technical OfficerCONFERENCES AND PUBLICITIESCall Center Management Symposium 2000 28-30 March 2002Organiser: Hong Kong Call Center AssociationVenue: Hong Kong Convention and Exhibition Center, Hong KongTopic: Grow Your Business through Call Center Outsourcing: Cases SharingCRM and Call Center Conference Organiser: IBC Asia (S) Pte Ltd, SingaporeVenue: Island Shangri-la, Hong KongTopic: Case studies on successful CRM project Management and Impleme
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