旅游英语第二章.ppt
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1、Tourism English,Unit 2 Preparations Before Tour,1、Learn about the countries that you plan to visit 2、Get the required documents 3、Ensure your immunizations 4、Change foreign currency,5、Take travelers checks or credit cards instead of large amounts of cash 6、Try to make lodging reservations in advance
2、 7、Customs and Customs Pre-registration,Common expressions: Booking a Room,1、Id like to book a room in your hotel. 2、I want to reserve a single room with shower. 3、Could I book a double room with bath? 4、I wish to make a reservation for a suite with both shower and bath.,5、Im phoning to make a reser
3、vation for a single room for three nights beginning today. 6、Id prefer a quiet room. 7、Id like a room with a view. 8、Would you prefer a room on the street or at the back? 9、Im afraid we only have single rooms available at that time. 10、We have a single room available on these dates.,11、Have you got
4、a room overlooking the sea? 12、Do you prefer a room facing the sea or a room facing the mountains? 13、Id like to cancel my booking for a single room. 14、I want to cancel my reservation for three nights in the name of Root. 15、Im sorry we are booked out for tonight.,16、Sorry,were full for tomorrow ni
5、ght. 17、What a pity!We have no vacancies for these nights. 18、Would you like us to put you on our waiting list and call you back in case we have a cancellation?,Samples 1:,R:Reservationist D:Deng Fan R:Las Vegas MGM Hotel.May I help you? D:Yes.I am calling from Beijing China.Id like to book a doulbl
6、e room with bath. R:When for,maam? D:I plan to arrive at Las Vegas on July 1 and leave on July 8.,R:From July 1 to 8.Just a moment,maam Yes,we have a vacancy for that period.Whats your name,please? D:Deng Fan.Deng is my family name and Fan is my given name. R:Could you spell that,please? D:Deng-D-E-
7、N-G,Fan-F-A-N. R:That OK,Ms.Fan.I mean Ms.Denga doulbe room with bath from the first of July to the eighth. D:Thats right.,R:By the way,how do you like to pay for it?This hotel prefers Visa and MasterCard. D:I see.When can I receive your confirmation? R:Not until you have paid 10 percent margin.You
8、can get some detailed information about us on the line.Or you can receive a pamphlet if you tell us your address. D:Ill log in to the internet to know about you.I know your address. R:Thank you .Bye.,Samples 2:,R:Reservationist T:Tourist R:Imperial Hotel.Can I help you? T:Yes. I want to book a suite
9、 from June 25 to July 2. R:Would you like a standard,superior,deluxe,or presidential suite? T:What exactly is a standard suite?,R:Our standard suites have a bedroom with sitting room and bathroom. T:Dont they have kitchen? R:No,but superior suites have. T:I suppose your deluxe suite is a little bigg
10、er. R:Yes.The deluxe suite also comes with a very nice bar. T:How much is it per night in US dollars?,R:480. T:And how much is a presidential suite for a night? R:1500 US dollars. T:What extras come with a presidential suite? R:First of all,our presidential suites are very exclusive.All the furnitur
11、e is Louis XIV style. T:It must be very large.,R:Yes,sir.A presidential suite has an upstairs and a downstairs on the top two floors of the hotel.There is a really beautiful view of the city. T:It sounds interesting. R:May I Book a presidential suite for you,sir? T:MaybeIll talk to my wife and call
12、you back later. R:Thank you for calling,sir. T:You are welcome.Goodbye.,Listening :,Expressing thanks Responding to thanks Apologizing,Classic Sayings(经典谚语),1、It is no use doing what you like ; you have got to like what you do. 不能爱哪行才干哪行,要干哪行爱哪行。 2、A fall into a pit, a gain in your wit. 吃一堑,长一智。,3、A
13、 good beginning is half done. 良好的开端是成功的一半。 4、A good medicine tastes bitter. 良药苦口 5、A hedge between keeps friendship green. 君子之交淡如水。 6、Adversity leads to prosperity. 穷则思变。,7、A fox may grow gray, but never good. 江山易改,本性难移。 8、A fair death honors the whole life. 死得其所,流芳百世。 9、A journey of a thousand mile
14、s begins with single step. 千里之行,始于足下。 10、Adversity makes a man wise, not rich. 逆境出人才。,Skill Training:,Note :Asking for Leave 首先,假条的上方还是应该按照半正式的格式写上如下信息: To:假条是递给谁的 From:请假人 Date:写假条的日期(注意不是请假的日期) Subject:写上请假字样,假条抬头范例如下: To: Peter Stone, Manager From: Lynn Chen, Financial Department Date: April 2nd,
15、 2004 Subject: Casual Leave of Absence,其次,在您的请假信第一段,应该开门见山但是有礼貌地提出请假。第一段要中心明确,写清您要请假的日期。 第一段范例如下: Peter, I would like to know if I could ask for a casual leave of absence for one day on April 4th, this Wednesday.,然后,在假条的第二段,您应该简单明了陈述请假的原因事由。注意叙述清楚明白,并尽可能表示对此带来工作不便的歉意。 第二段范例如下: This morning I receive
16、d a telephone call from my dentist, urging me to come to his practice for immediate treatment of my teeth. I have been experiencing a stinging pain, depriving me of my sleep during the past fortnight. The situation could worsen, should infection occur.,Concerning my workload: As Wednesday is not as
17、busy as the other weekdays, I think a one-day leave this Wednesday may be the best solution. I apologize for the inconvenience my absence from work may cause.,接着,在假条的最后一段,应写上您希望获得准假的句子,或者具体等候答复的时间。 最后一段范例如下: Thanks. I will call you at 1:30p.m. or you can call me at any time.,Social intercourse etiqu
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