酒店英语学习情境二:餐厅服务但英语2-3 Taking Orders .ppt
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1、学习情境二:餐厅服务英语,学习任务: 受理西餐点菜 2,Name : Chloe Job: Waitress Responsibility: To recommend the dish and help guests take orders,Contents,Working Procedures 工作程序,2,Working Knowledge 工作知识,3,Hotel Task 酒店任务,4,5,Words and Expressions,6,Activity,Learning Objectives 学习目标,After finishing this task, you should be
2、able to: Recommend and explain Chinese dishes Take orders in a Chinese restaurant,Working Procedures 工作程序,Pass the menu to the guest from his right side. 站在客人右侧,呈上菜单 Ask the guest if he is ready to take order. 询问客人是否可以点餐 Recommend some dishes to the guest. 给客人推荐菜式 Explain the details to the guest. 将
3、菜式的内容、制作方法、时间向客人作介绍 Mark down the guests order. 记下客人的菜单 Repeat the guests order for him. 重复客人的订单 Mark down the guests requirement. 记下客人的特殊要求 Ask the guest to wait for a while for the dishes. 让客人稍等片刻,马上为他上菜,Working Knowledge 工作知识(1),1、Characteristics of Eight Chinese,Working Knowledge 工作知识(2),2、Here
4、are some methods of cooking techniques.,煮 boil,炸 deep-fry,煎 pan-fry,炒 stir-fry,焖 braise,炖 stew,烤 bake,Working Knowledge 工作知识(3),3、Here are some major ingredients.,spring onion 葱 ginger 姜 sugar 糖 pepper chili 辣椒 salt 盐 white pepper 白胡椒 soy sauce 酱油 spices 五香粉 rice wine 米酒 fish sauce 鱼露 vinegar 醋 sesa
5、me oil 麻油,Hotel Task 酒店任务,Suppose you are Chloe, now youre going to help the guest take orders. Please perform the task according to the hints below with your partners.,角色A: 你是George Brown, 准备到中餐厅用晚餐。他们初到中国,听说浙江菜的鲜和四川菜的辣非常闻名,他让Chloe推荐一些,并要了些佐菜的酒水。 角色B: 你是中餐厅服务员Chloe,你负责为George Brown点餐。,Words to know
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