国家开放大学电大本科商务英语42021期末试题及答案.docx
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1、国家开放大学电大本科商务英语42021期末试题及答案(试卷号:1391)盗传必究一、交际用厝(共计10分,每小题2分)1-5 H:选择正确的语句完成下面对话.并将答案序号写在答题纸上。L Im really fed up with LarryAC. Surc Sorry to disturb you.5. I had a really good weekend at the seaside.A. Oht that very nice of you.()h 11 m glad to hear thatCod reputATion will aooncr or Intrr br tcucccssf
2、ul in his busineneA. whnteverIk whoeverC. whomever9. When the rest of the room cmotuinwl my cool nnd use logic to nrgntiHtc and clocA. getB. getC. got10. Some Rtorrn rven oflrr Innes for cuatomrr with 1U itemn or Icm5 ! chcrkout quickly.A. expres*B. expireC, rxjictI L The same m true individual prop
3、neUrfthipKA. ofB, toC.at12. Some al the cuBtomcra coniplnint* see in.A. inncccptnhlrB. unacceptable unnccepted13. That might be acceptable you handle the insurance feesX ifB whetherC. even if14. The franchisorthr franchisee should observe the regulations to make thebusiness go welLA orB. as well asC
4、 either15. Some of the solutions will support these requirements better at themoment.A propertyB. prosperityC proprietary16. Did you get the financial records shape for your audit next month?A. inti)B. infrom17. They exchanged tales of or disappointing newn of popular items sold out minutes after t
5、he spree began at midnight.A. borgainsB. dealsC. goods18. One kind of pnrtncrfihip is called a limited pnrtnrr!ihipA. obligation氏 rexponsibilityC liability19. Travelerst when the checks* have to sign the checks in the presence of thebnnk or service clerks.A. buyB. buyingCe to buy20. Fhr instruction
6、describes completely the and ifn safety basis.A. facultyB. facilitateC(Acility三、间读理解(共40分,每小题4分)2125H:阅读下列短文,从A、B.C三个选项中选出一个正魂答案,并将答案序号写在答题 纸上.Passage 1Emotions piny an important part in the negotintton process although it is only in recent years that their effect is being studied. Emotions have the
7、 potential to play either a positive or negative role in negotiation. During ncgotiations the decision as to whether or not to settle rests tn part on emotional factors. Negative emotions can cause intense and even irrational behavior and can cauc conflicts and negotiations to break down but may be
8、instrumental in attaining concessions. On the other hnnd* positive emotions often fncilitate reaching an agreement and help to maximize joint gains* but can also be instrumental in attaining concessions. Positive and negative discrete emotions cun be !*tratrgic/illy displayed io influence task and r
9、elational outcomes and may piny out differently across cultural boundaries.2L Emotions play an important role during the negotiationt although thetr effect in being studied just A. at the beginning of negotiation practiceB. during the negotiation processC not long before22. Negative emotions may mak
10、r concesion5eA. be helpful to I土 be harmful tu C be nothing to23 During negotint:on3 the decision as to whether or not to settle depends onemoticmal fnctors.A. totallyR. to some extentC. completely not2L Auflining concessionn can be done .A. only by negative emotionsonly by positive emotionsC. by bo
11、th negative and positive emotton25. In different culturrst negotinton should umc ntrntegiew tn nhnw positivennd ncntive emotions.A. the MmeB. differentC nnd i n nnapiihot o( IU (innneial mtuation. It jihows the compnny S iinwls and linbilitir% nt thnt point in tirncaThere nrc two hnlvrn tn n bnlnncr
12、 eihccu The top hnlf shown where the money i being ucd in the buaincas (the net axHctu) f nnd lhe bottom linlf h”w、 where thia money imrnr from (the cnpiinl employed). Thr toul of ench half should be the Bnrnci hence lhe expreFiion bnlnnce nhcet.I herc nrc two kmd of asmc!m lotig term and nhort trr
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